HelpDesk CentreDesk Corp 4.004

HelpDesk CentreDesk Corp 4.004

Categories: Business / Helpdesk & Remote PC / HelpDesk CentreDesk Corp

Description:
CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Type: Shareware ($99.00)

Filesize: 5.44MB

Language: English

Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Microsoft Office 2000 or 2003/2007 Professional

Keywords: helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk

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Beyond Remote 2.5.1.450

Beyond Remote 2.5.1.450

Categories: Business / Helpdesk & Remote PC / Beyond Remote

Description:
Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.

Type: Shareware ($19.95)

Filesize: 6.12MB

Language: English, German, French, Spanish, Italian, Russian, Chinese Simplified, Chinise Traditional, Dutch

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, WinME, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: Beyond Remote, Remote Control Software, Remote Support, Remote Access, remote control, Helpdesk software, telecommuting, remote access to computer, helpdesk, remote desktop, transfer files

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Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

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Helpdesk Elite 2

Helpdesk Elite 2

Categories: Business / Helpdesk & Remote PC / Helpdesk Elite

Description:
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software?

Type: Shareware ($59.99)

Filesize: 726kB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

Requirements: MS Access 97 or above, MS Outlook 98 or above

Keywords: MS Access, Helpdesk, Ticket, Inventory, Call Logging, Access, Project management, monitoring requests

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Beyond Remote Support 2007

Beyond Remote Support 2007

Categories: Business / Helpdesk & Remote PC / Beyond Remote Support

Description:
Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

Type: Shareware ($99.00)

Filesize: 2.07MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: remote support, remote assistance, customer support, desktop sharing, helpdesk software, online collaboration, pcanywhere, remote control software, remote desktop control, remote solution, remote support software

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LIVECHAT Contact Center 5.2.1.65

LIVECHAT Contact Center 5.2.1.65

Categories: Business / Helpdesk & Remote PC / LIVECHAT Contact Center

Description:
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Type: Commercial ($33.00)

Filesize: 6.54MB

Language: English, Polish

Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 128MB RAM, 20MB hard disc space

Keywords: live chat, live help, live support, contact center, help desk, live chat software, live help software, live person, live support software, support software, contact center software, php live, boldchat

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Adventnet ManageEngine Desktop Central 6.0

Adventnet ManageEngine Desktop Central 6.0

Categories: Business / Helpdesk & Remote PC / Adventnet ManageEngine Desktop Central

Description:
This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.

It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.

Type: Commercial ($295.00)

Filesize: 36.61MB

Language: English

Platform: Windows2000, WinXP, Windows2003

Requirements: P IV 1.5 GHz, 512 MB RAM

Keywords: Remote Windows Desktop Management, Desktop Administration, Desktop Configuration Management Software, Windows Patch Management Software, Remote Desktop Sharing, Software Installation, Active Directory Reports, Power Management, Inventory Management

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SMP Professional edition 12.0.2

SMP Professional edition 12.0.2

Categories: Business / Helpdesk & Remote PC / SMP Professional edition

Description:
Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues.

Type: Shareware ($337.50)

Filesize: 1.74MB

Language: English

Platform: WinME, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Typical Windows Me, 2000 or later

Keywords: PC inventory, inventory management, hardware inventory, software inventory, remote control, help desk, PC asset, file transfer, SMP

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WorkOrder XP 2.0

WorkOrder XP 2.0

Categories: Business / Helpdesk & Remote PC / WorkOrder XP

Description:
WorkOrder's service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.

Type: Shareware ($110.00)

Filesize: 24.20MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 64 RAM, 100MB free Hard disk space, 133Mhz processor

Keywords: work order software, service management, repair shop, dispatch, service, preventative maintenance, service scheduling, help desk software

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KnowledgeBase Deluxe 2.9

KnowledgeBase Deluxe 2.9

Categories: Business / Helpdesk & Remote PC / KnowledgeBase Deluxe

Description:
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

Type: Shareware ($75.00)

Filesize: 6.84MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 32MB Ram

Keywords: knowledge, knowledgebase, knowledge base, support, issues, software

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DEKSI CRM for Linux 4.5

DEKSI CRM for Linux 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM for Linux

Description:
DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 38.55MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Linux

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

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DEKSI CRM 4.5

DEKSI CRM 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM

Description:
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 36.76MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

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ReplyButler 1.32

ReplyButler 1.32

Categories: Business / Helpdesk & Remote PC / ReplyButler

Description:
How often do you write "Dear Mr. ..." and add a few sentences (that are basically always the same)? Why bother with these repetitive tasks? ReplyButler automatically that. It recognizes the name, the language and the style of the e-mail and prepare a matching answer.And if that's not enough, the software can also administrate your text modules.

Type: Freeware

Filesize: 1.97MB

Language: German, English

Platform: WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Microsoft Outlook 2000 or better

Keywords: Outlook plugin, Outlook tool, mail tool, Outlook add-in, support tool, mail support, e-mail tool, text modules, boilerplates

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