Showing posts sorted by relevance for query Issue Tracking. Sort by date Show all posts
Showing posts sorted by relevance for query Issue Tracking. Sort by date Show all posts

Monday, January 7, 2008

Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

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Screenshot:
Public Folder HelpDesk for Outlook screenshot

Saturday, January 12, 2008

ProjectTrack Personal Edition 2007.4.2

ProjectTrack Personal Edition 2007.4.2

Categories: Business / Project Management / ProjectTrack Personal Edition

Description:
ProjectTrack Personal Edition is an inclusive software program that will help you execute your plan. It integrates all the tools and information that you need to manage any kind of project, big or small. Keep track of your tasks, issues, risks, meetings, changes, contacts and even documents. Collaborate and share data with your team members, clients and sponsors. No other tool on the market more completely manages projects from start to finish.

Type: Shareware ($129.99)

Filesize: 10.94MB

Language: English

Platform: WinXP, Windows2000, Windows2003, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Pentium III, 128 Mb Memory

Keywords: project, track, plan, task, to do, document, management, gantt, excel, spreadsheet, outlook, issue, change, risk, planning, tracking, action, calendar, initiative, journal, milestone, portfolio, program, team, manager, email, client, contact, customer, resolution

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Screenshot:
ProjectTrack Personal Edition screenshot

ProjectTrack Collaborative Edition 2007.4.2

ProjectTrack Collaborative Edition 2007.4.2

Categories: Business / Project Management / ProjectTrack Collaborative Edition

Description:
ProjectTrack Collaborative Edition is an inclusive software program that will help you execute your plan. It integrates all the tools and information you need to manage any kind of project, in a multi-user environment. Keep track of your team's tasks, issues, risks, meetings, changes, contacts and even documents. Collaborate and share data with your team, clients and sponsors. No other tool more completely manages projects from start to finish.

Type: Shareware ($189.99)

Filesize: 12.56MB

Language: English

Platform: WinXP, Windows2000, Windows2003, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Pentium III, 128 Mb Memory

Keywords: project, track, plan, task, to do, document, management, gantt, excel, spreadsheet, outlook, issue, change, risk, planning, tracking, action, calendar, initiative, journal, milestone, portfolio, program, team, manager, email, client, contact, customer, resolution

Download Now

Buy Now

Screenshot:
ProjectTrack Collaborative Edition screenshot