Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

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HelpDesk CentreDesk Corp 4.004

HelpDesk CentreDesk Corp 4.004

Categories: Business / Helpdesk & Remote PC / HelpDesk CentreDesk Corp

Description:
CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Type: Shareware ($99.00)

Filesize: 5.44MB

Language: English

Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Microsoft Office 2000 or 2003/2007 Professional

Keywords: helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk

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LIVECHAT Contact Center 5.2.1.65

LIVECHAT Contact Center 5.2.1.65

Categories: Business / Helpdesk & Remote PC / LIVECHAT Contact Center

Description:
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Type: Commercial ($33.00)

Filesize: 6.54MB

Language: English, Polish

Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 128MB RAM, 20MB hard disc space

Keywords: live chat, live help, live support, contact center, help desk, live chat software, live help software, live person, live support software, support software, contact center software, php live, boldchat

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WorkOrder XP 2.0

WorkOrder XP 2.0

Categories: Business / Helpdesk & Remote PC / WorkOrder XP

Description:
WorkOrder's service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.

Type: Shareware ($110.00)

Filesize: 24.20MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 64 RAM, 100MB free Hard disk space, 133Mhz processor

Keywords: work order software, service management, repair shop, dispatch, service, preventative maintenance, service scheduling, help desk software

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EasyDesk helpdesk 1.3.1

EasyDesk helpdesk 1.3.1

Categories: Business / Helpdesk & Remote PC / EasyDesk helpdesk

Description:
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. Also suitable for recording workload, jobs to be done etc...
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0

Type: Shareware ($49.00)

Filesize: 4.69MB

Language: English

Platform: WinXP, Windows2000, Windows2003, Windows CE

Requirements: Windows or Vista 1024x768 resolution

Keywords: Shareware, Helpdesk, call, logging, program, Help, Desk

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SMP Professional edition 12.0.2

SMP Professional edition 12.0.2

Categories: Business / Helpdesk & Remote PC / SMP Professional edition

Description:
Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues.

Type: Shareware ($337.50)

Filesize: 1.74MB

Language: English

Platform: WinME, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Typical Windows Me, 2000 or later

Keywords: PC inventory, inventory management, hardware inventory, software inventory, remote control, help desk, PC asset, file transfer, SMP

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