Beyond Remote Support 2007

Beyond Remote Support 2007

Categories: Business / Helpdesk & Remote PC / Beyond Remote Support

Description:
Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

Type: Shareware ($99.00)

Filesize: 2.07MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: remote support, remote assistance, customer support, desktop sharing, helpdesk software, online collaboration, pcanywhere, remote control software, remote desktop control, remote solution, remote support software

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Beyond Remote 2.5.1.450

Beyond Remote 2.5.1.450

Categories: Business / Helpdesk & Remote PC / Beyond Remote

Description:
Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.

Type: Shareware ($19.95)

Filesize: 6.12MB

Language: English, German, French, Spanish, Italian, Russian, Chinese Simplified, Chinise Traditional, Dutch

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, WinME, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: Beyond Remote, Remote Control Software, Remote Support, Remote Access, remote control, Helpdesk software, telecommuting, remote access to computer, helpdesk, remote desktop, transfer files

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Razor helpdesk 3U 3.1.11-3U

Razor helpdesk 3U 3.1.11-3U

Categories: Business / Helpdesk & Remote PC / Razor helpdesk 3U

Description:
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.

Type: Freeware

Filesize: 11.23MB

Language: English

Platform: Windows2000, WinXP, Windows2003

Requirements: IIS 5/6, Dot Net Framework 1.1/2.0, MS SQL2000/2005 or higher

Keywords: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support

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Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

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LIVECHAT Contact Center 5.2.1.65

LIVECHAT Contact Center 5.2.1.65

Categories: Business / Helpdesk & Remote PC / LIVECHAT Contact Center

Description:
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Type: Commercial ($33.00)

Filesize: 6.54MB

Language: English, Polish

Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 128MB RAM, 20MB hard disc space

Keywords: live chat, live help, live support, contact center, help desk, live chat software, live help software, live person, live support software, support software, contact center software, php live, boldchat

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iCal4OL 2.2.6

iCal4OL 2.2.6

Categories: Business / PIMS & Calendars / iCal4OL

Description:
Smart importing, exporting and subscribing (Remote Calendars) of ICS files/feeds for MS Outlook. Veritable 2-Way Synchronization with Google Calendar is integrated. Various options cover the needs of exchanging and synchronizing events in the iCalendar format with applications like iCAL (Apple/mac.com), Sunbird or Websolutions such as Webcalendar, Google Calendar, iPhpCalendar. Can run in background. Good Support. English, German and Italian.

Type: Demo ($22.00)

Filesize: 3.85MB

Language: English, German, Italian

Platform: Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Outlook 2000-2007

Keywords: iCalendar ICS Import Export Feed Sync Google Outlook Remote Subscribing Calendar Shareware Events Appointment Upload Download

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KnowledgeBase Deluxe 2.9

KnowledgeBase Deluxe 2.9

Categories: Business / Helpdesk & Remote PC / KnowledgeBase Deluxe

Description:
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

Type: Shareware ($75.00)

Filesize: 6.84MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 32MB Ram

Keywords: knowledge, knowledgebase, knowledge base, support, issues, software

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ReplyButler 1.32

ReplyButler 1.32

Categories: Business / Helpdesk & Remote PC / ReplyButler

Description:
How often do you write "Dear Mr. ..." and add a few sentences (that are basically always the same)? Why bother with these repetitive tasks? ReplyButler automatically that. It recognizes the name, the language and the style of the e-mail and prepare a matching answer.And if that's not enough, the software can also administrate your text modules.

Type: Freeware

Filesize: 1.97MB

Language: German, English

Platform: WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Microsoft Outlook 2000 or better

Keywords: Outlook plugin, Outlook tool, mail tool, Outlook add-in, support tool, mail support, e-mail tool, text modules, boilerplates

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Helpdesk Elite 2

Helpdesk Elite 2

Categories: Business / Helpdesk & Remote PC / Helpdesk Elite

Description:
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software?

Type: Shareware ($59.99)

Filesize: 726kB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

Requirements: MS Access 97 or above, MS Outlook 98 or above

Keywords: MS Access, Helpdesk, Ticket, Inventory, Call Logging, Access, Project management, monitoring requests

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AyaNova 3.6

AyaNova 3.6

Categories: Business / Helpdesk & Remote PC / AyaNova

Description:
Provide first class customer service while improving your bottom line with AyaNova’s full control over your entire service department affordable for small business. With minor updates and support always free, manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, custom fields, equipment tracking, QuickBooks or PeachTree interface, custom reports, remote web browser interface and more

Type: Shareware ($199.00)

Filesize: 15.02MB

Language: English, French, German, Spanish

Platform: Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Microsoft.NET 2 or higher

Keywords: service, management, work order, dispatching, scheduling, maintenance, technician, cmms, repair shop

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EasyDesk helpdesk 1.3.1

EasyDesk helpdesk 1.3.1

Categories: Business / Helpdesk & Remote PC / EasyDesk helpdesk

Description:
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. Also suitable for recording workload, jobs to be done etc...
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0

Type: Shareware ($49.00)

Filesize: 4.69MB

Language: English

Platform: WinXP, Windows2000, Windows2003, Windows CE

Requirements: Windows or Vista 1024x768 resolution

Keywords: Shareware, Helpdesk, call, logging, program, Help, Desk

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DEKSI CRM for Linux 4.5

DEKSI CRM for Linux 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM for Linux

Description:
DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 38.55MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Linux

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

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DEKSI CRM 4.5

DEKSI CRM 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM

Description:
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 36.76MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

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SecureBridge 2.00

SecureBridge 2.00

Categories: Communications / Dial Up & Connection Tools / SecureBridge

Description:
SecureBridge is a library of nonvisual components for Delphi, Delphi for .NET and C++Builder. They provide support for secure connection with remote services using SSH protocol. It is enough to place components that implement functionality of the client and storage, and specify the server adress and the user login information to establish secure connection.

Type: Shareware ($99.95)

Filesize: 2.34MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements:

Keywords: data, data protection, SSH, SSH2, Delphi, Core Lab, SecureBridge, SecureBridge components, cryptography, secure connection, Borland, Inprise, C++Builder, C++, client, server, encryption, security, integrity, Diffie-Hellman, RSA, DSA, SHA1, Blowfish, AES

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VentaFax & Voice 5.8

VentaFax & Voice 5.8

Categories: Communications / Fax Tools / VentaFax & Voice

Description:
VentaFax is a powerful fax and answering machine software with color fax support. It sends and receives faxes and turns your PC into a versatile answering machine with remote control and email integration. You can retrieve your fax and voice messages from any touchtone phone and also have your email messages and faxes forwarded to you as email attachments. VentaFax also supports Caller ID and allows you to record a telephone conversation.

Type: Shareware ($49.95)

Filesize: 4.34MB

Language: English, French, Italian, Spanish

Platform: Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Faxmodem

Keywords: fax software, fax program, phone software, color fax, answering machine software, voice mail software, modem, facsimile, distinctive ring, caller id

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VentaFax Business 5.8

VentaFax Business 5.8

Categories: Communications / Fax Tools / VentaFax Business

Description:
VentaFax is a powerful fax and answering machine software with color fax support. It sends and receives faxes and turns your PC into a versatile answering machine with remote control and email integration. You can retrieve your fax and voice messages from any touchtone phone and also have your email messages and faxes forwarded to you as email attachments. VentaFax also supports Caller ID and allows you to record a telephone conversation.

Type: Commercial ($79.95)

Filesize: 4.34MB

Language: English, French, Italian, Spanish

Platform: Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Faxmodem

Keywords: fax software, fax program, phone software, color fax, answering machine software, voice mail software, modem, facsimile, distinctive ring, caller id

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Younicate Voice Shortcuts 0.8b

Younicate Voice Shortcuts 0.8b

Categories: Business / Helpdesk & Remote PC / Younicate Voice Shortcuts

Description:
Powered by a sophisticated algorithm, Younicate launches commands from speech recognition without mistake nor training. Add songs automatically to the organized collection to start. User-friendly sound feedback, acknoledges and automatically recognizes website links for internet explorer voice browsing, commands to play song name, group name, movie name, application name, etc. Younicate is not for profit, backed by a dedicated technical support.

Type: Freeware

Filesize: 964kB

Language: English

Platform: Vista

Requirements:

Keywords: voice recognition, voice browse, voice browsing, launch by speech, media collection, movie manager, vista speech recognition

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