Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

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Computers Hall 3.26

Computers Hall 3.26

Categories: Business / Accounting & Finance / Computers Hall

Description:
Complete solution for management and automation of work of computer clubs, Internet cafes, cyber cafes, gaming centers. Main goals: control of the paid time, control of the work of managers. The computers are locked if the money were not paid for the work with them. Advanced reports, well protected from changing. Simplification of managers work. Multi-language interface: English, Russian, Ukrainian, German, Lettish, Lithuanian are available.

Type: Demo ($100.00)

Filesize: 7.69MB

Language: English, German, Latvian, Lithuanian, Russian, Ukrainian

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Sound card

Keywords: computers hall, computers club, game club, Internet club, Internet cafe, cyber cafe, ComputerZal, automation, management, cyber cafe software, cybercafe software, internet timer, computer timer, public access, software for internet cafes, cybercafe, timing, billing

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