Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

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Beyond Remote 2.5.1.450

Beyond Remote 2.5.1.450

Categories: Business / Helpdesk & Remote PC / Beyond Remote

Description:
Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.

Type: Shareware ($19.95)

Filesize: 6.12MB

Language: English, German, French, Spanish, Italian, Russian, Chinese Simplified, Chinise Traditional, Dutch

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, WinME, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: Beyond Remote, Remote Control Software, Remote Support, Remote Access, remote control, Helpdesk software, telecommuting, remote access to computer, helpdesk, remote desktop, transfer files

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Helpdesk Elite 2

Helpdesk Elite 2

Categories: Business / Helpdesk & Remote PC / Helpdesk Elite

Description:
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software?

Type: Shareware ($59.99)

Filesize: 726kB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

Requirements: MS Access 97 or above, MS Outlook 98 or above

Keywords: MS Access, Helpdesk, Ticket, Inventory, Call Logging, Access, Project management, monitoring requests

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