Showing posts sorted by relevance for query support. Sort by date Show all posts
Showing posts sorted by relevance for query support. Sort by date Show all posts

Monday, January 7, 2008

Beyond Remote Support 2007

Beyond Remote Support 2007

Categories: Business / Helpdesk & Remote PC / Beyond Remote Support

Description:
Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

Type: Shareware ($99.00)

Filesize: 2.07MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: remote support, remote assistance, customer support, desktop sharing, helpdesk software, online collaboration, pcanywhere, remote control software, remote desktop control, remote solution, remote support software

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Screenshot:
Beyond Remote Support screenshot

Razor helpdesk 3U 3.1.11-3U

Razor helpdesk 3U 3.1.11-3U

Categories: Business / Helpdesk & Remote PC / Razor helpdesk 3U

Description:
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.

Type: Freeware

Filesize: 11.23MB

Language: English

Platform: Windows2000, WinXP, Windows2003

Requirements: IIS 5/6, Dot Net Framework 1.1/2.0, MS SQL2000/2005 or higher

Keywords: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support

Download Now

Screenshot:
Razor helpdesk 3U screenshot

Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

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Screenshot:
Public Folder HelpDesk for Outlook screenshot

LIVECHAT Contact Center 5.2.1.65

LIVECHAT Contact Center 5.2.1.65

Categories: Business / Helpdesk & Remote PC / LIVECHAT Contact Center

Description:
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Type: Commercial ($33.00)

Filesize: 6.54MB

Language: English, Polish

Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 128MB RAM, 20MB hard disc space

Keywords: live chat, live help, live support, contact center, help desk, live chat software, live help software, live person, live support software, support software, contact center software, php live, boldchat

Download Now

Screenshot:
LIVECHAT Contact Center screenshot

Beyond Remote 2.5.1.450

Beyond Remote 2.5.1.450

Categories: Business / Helpdesk & Remote PC / Beyond Remote

Description:
Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.

Type: Shareware ($19.95)

Filesize: 6.12MB

Language: English, German, French, Spanish, Italian, Russian, Chinese Simplified, Chinise Traditional, Dutch

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, WinME, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: Beyond Remote, Remote Control Software, Remote Support, Remote Access, remote control, Helpdesk software, telecommuting, remote access to computer, helpdesk, remote desktop, transfer files

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Screenshot:
Beyond Remote screenshot

Sunday, January 13, 2008

Live Chat Software 3.0.1.5

Live Chat Software 3.0.1.5

Categories: Communications / Chat & Instant Messaging / Live Chat Software

Description:
ASP based single chat support is a ready to use script for your website. You just download it and implement on your host server there is no need of any database. This application provides technical support to all your online customers or visitors. Code is fully based on AJAX so that the chatting session automatically refresh after a particular time slot. You can also send offline messages even if customer care executive is busy with other client.

Type: Shareware ($99.00)

Filesize: 1.12MB

Language: English

Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: 32MB RAM, 9MB Disk Space for installation

Keywords: chat, script, software, help, promotion, service, manage, messenger, support, download, ASP, AJAX, tool, online, users, live, internet, messages, web, site, refresh, server, lookup, customers, transfer, browser, address, utility, flash, finder

Download Now

Screenshot:
Live Chat Software screenshot

IceChat IRC Client 7.61

IceChat IRC Client 7.61

Categories: Communications / Chat & Instant Messaging / IceChat IRC Client

Description:
IceChat can connect to many IRC Servers, has full scripting support and customizable popup menus, and a unique, easy to use Interface. It has emoticon support, skins, Full DCC Support, easy to setup for Multi Servers, with a very easy to use Server Tree. IceChat is in constant development, and is aimed at the Beginner to Intermediate IRC User.

Type: Freeware

Filesize: 2.70MB

Language: English, French, German, Hungarian, Interlingua, Polish, Swedish

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Pentium 500 128 MB RAM

Keywords: IRC, CHAT, CLIENT

Download Now

Screenshot:
IceChat IRC Client screenshot

Saturday, January 5, 2008

Speak Aloud 2.0.2007.1

Speak Aloud 2.0.2007.1

Categories: Audio & Multimedia / Speech / Speak Aloud

Description:
Read text aloud with support for SAPI4 or SAPI5 compliant voices.
Convert text to wav, mp3, wma, ogg, vox, au and aiff format on the fly, no temporary files needed, save your disk.
Support batch conversion.
Convert text to swf speech stream, i.e. text to swf. Now you can add streaming voice to web site easily
Windows vista support

Type: Shareware ($29.95)

Filesize: 1.00MB

Language: English

Platform: Win98, WinXP, Windows2000, Windows2003, Windows Tablet PC Edition 2005, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: All Windows versions, SAPI4 or SAPI5, Text-to-speech engines, Sound card.

Keywords: text to mp3, wma, ogg, text to speech, batch conversion

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Screenshot:
Speak Aloud screenshot

Friday, January 18, 2008

.NET Communication Library 1.0.0.0

.NET Communication Library 1.0.0.0

Categories: Communications / Newsgroup Clients / .NET Communication Library

Description:
Smilla’s .NET Communication Library is a small network protocol library for use with .NET Framework languages. The class library of Microsoft’s .NET Framework does not support certain common communication protocols, such as NNTP and POP3. Developers can use this library to add NNTP protocol support to their applications. The library is written in C#. It is distributed under the GNU Lesser General Public License.

Type: Freeware

Filesize: 800kB

Language: English

Platform: Win 3.1x, Win95, Win98, WinME, WinXP, WinNT 3.x, WinNT 4.x, Windows2000, Windows2003

Requirements: Framework .NET 1.0

Keywords: nntp, newsgroups, VB.NET, dotnet, .net, news, usenet

Download Now

Vbuzzer Messenger 2.5.053

Vbuzzer Messenger 2.5.053

Categories: Communications / Telephony / Vbuzzer Messenger

Description:
All in one instant messaging software that support VoIP, internet fax, RSS, video conferencing, and support Windows Live Messenger, Yahoo Messenger, AIM, and ICQ. VoIP features include free internet calls, low cost PC to phone, and phone to PC calls. Internet fax features include sending and receiving fax over Vbuzzer Messenger. RSS features include subscribing RSS feeds from user's favorite web sites, or from personal blogs of friends

Type: Freeware

Filesize: 4.61MB

Language: English, ChineseSimplified, ChineseTraditional

Platform: WinXP, Windows2000, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: OS: Windows 2000, XP, Vista; CPU 550MHz; Disk Space 20M; Memory 64M

Keywords: VoIP, Instant Messaging, Internet Fax, Internet calls, Video Conferencing

Download Now

Screenshot:
Vbuzzer Messenger screenshot

Saturday, January 12, 2008

MDE InfoHandler 11.0

MDE InfoHandler 11.0

Categories: Business / PIMS & Calendars / MDE InfoHandler

Description:
A manager for many types of information. Use it to organize notes, documents, web links, email, and much more under a uniform interface. Unique non-hierarchical categorization, Features include effective text search, rich-text processing, support for timed data, alarms, drag & drop, flexible print options, password-protection, multiuser support. Pocket PC companion application.

Type: Shareware ($84.00)

Filesize: 2.38MB

Language: English, German

Platform: Windows2000, WinXP, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Pocket PC, Windows Mobile 2003, Windows Mobile 2005

Requirements: Microsoft Windows Installer, .Net Framework 2.0

Keywords: pim, dms, information, document, knowledge, todo, manager, database, organizer, reminder, note, internet, link, bookmark, email, time, alarm

Download Now

Screenshot:
MDE InfoHandler screenshot

Handy Address Book 3.6

Handy Address Book 3.6

Categories: Business / PIMS & Calendars / Handy Address Book

Description:
Easy to use, yet powerful software that makes keeping track of your contacts fun. Features include publishing your address book to the web, getting a map or driving directions, dialing a contact's phone number, or sending them an e-mail. Powerful importing and exporting capabilities, with built in support for popular programs such as Outlook, Palm, or the Windows Address Book. Powerful printing and print preview, plus full vCard support.

Type: Shareware ($24.95)

Filesize: 471kB

Language: English

Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Windows

Keywords: address book software, address book, address, phone, software, phone book, vCard, program, envelope, label, web address book, address book program, dialer, Windows, Beiley, Handy Address Book

Download Now

Screenshot:
Handy Address Book screenshot

Aml Pages 9.03

Aml Pages 9.03

Categories: Business / PIMS & Calendars / Aml Pages

Description:
Aml Pages is a notes organizer, that allows you to keep all your notes in a tree structure, arranging them as you like. Aml Pages main features are: flexible tree structure to keep all your notes in order, plain and formatted text, support within notes, HTML formatting support, 'sticky' notes, external and internal hyperlinks, fully customizable notes tree (nodes sorting, font size, icons, colors, categories etc.), advanced text search.

Type: Shareware ($24.95)

Filesize: 638kB

Language: English, Russian, Spanish, Ukrainian

Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Mfc42.dll Library required

Keywords: Aml, Pages, Treelike, Notepad, Organizer, Text, Tree

Download Now

Screenshot:
Aml Pages screenshot

Tuesday, January 15, 2008

Group Mail Manager Premier 2.8.33

Group Mail Manager Premier 2.8.33

Categories: Communications / E-Mail Clients / Group Mail Manager Premier

Description:
Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments.

Type: Shareware ($99.99)

Filesize: 2.00MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Windows, internet access

Keywords: email client, email inbox, group account, email, imap, pop3

Download Now

Buy Now

Screenshot:
Group Mail Manager Premier screenshot

Monday, January 7, 2008

KnowledgeBase Deluxe 2.9

KnowledgeBase Deluxe 2.9

Categories: Business / Helpdesk & Remote PC / KnowledgeBase Deluxe

Description:
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

Type: Shareware ($75.00)

Filesize: 6.84MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 32MB Ram

Keywords: knowledge, knowledgebase, knowledge base, support, issues, software

Download Now

Buy Now

Screenshot:
KnowledgeBase Deluxe screenshot

ReplyButler 1.32

ReplyButler 1.32

Categories: Business / Helpdesk & Remote PC / ReplyButler

Description:
How often do you write "Dear Mr. ..." and add a few sentences (that are basically always the same)? Why bother with these repetitive tasks? ReplyButler automatically that. It recognizes the name, the language and the style of the e-mail and prepare a matching answer.And if that's not enough, the software can also administrate your text modules.

Type: Freeware

Filesize: 1.97MB

Language: German, English

Platform: WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Microsoft Outlook 2000 or better

Keywords: Outlook plugin, Outlook tool, mail tool, Outlook add-in, support tool, mail support, e-mail tool, text modules, boilerplates

Download Now

Screenshot:
ReplyButler screenshot

Tuesday, January 15, 2008

Group Mail Manager Professional 2.8.33

Group Mail Manager Professional 2.8.33

Categories: Communications / E-Mail Clients / Group Mail Manager Professional

Description:
Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments.

Type: Shareware ($49.99)

Filesize: 2.00MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Windows, internet access

Keywords: email client, email inbox, group account, email, imap, pop3

Download Now

Buy Now

Screenshot:
Group Mail Manager Professional screenshot

Tuesday, January 22, 2008

Scooter 2006 Screensaver 2.1

Scooter 2006 Screensaver 2.1

Categories: Desktop / Screen Savers / Scooter 2006 Screensaver

Description:
This is a free scooter screensaver for scooter fans; include 85 types of electric scooters, gas scooters, motor scooters, mobility and razor scooters; 270 transition effects and background music.

Full support for self-installing Screensaver. Full support for password-protected in Windows 98/Me/2000/XP; Supports Multiple Monitors system.

Type: Freeware

Filesize: 3.28MB

Language: English

Platform: Win98, WinME, WinXP, Windows2000, Windows2003

Requirements: None

Keywords: scooter, scooter screensaver

Download Now

Screenshot:
Scooter 2006 Screensaver screenshot

Monday, January 7, 2008

Helpdesk Elite 2

Helpdesk Elite 2

Categories: Business / Helpdesk & Remote PC / Helpdesk Elite

Description:
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software?

Type: Shareware ($59.99)

Filesize: 726kB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

Requirements: MS Access 97 or above, MS Outlook 98 or above

Keywords: MS Access, Helpdesk, Ticket, Inventory, Call Logging, Access, Project management, monitoring requests

Download Now

Screenshot:
Helpdesk Elite screenshot

Friday, January 18, 2008

YeahReader 2.23

YeahReader 2.23

Categories: Communications / Newsgroup Clients / YeahReader

Description:
YeahReader is a free program for reading news feeds in RSS, RDF and Atom formats, and podcasts.

The program provides all basic RSS reader functionality such as a convenient feed update system, proxy support and pop-up update notification. Besides this, YeahReader has such features as built-in blog client that will allow you to quickly write messages to your LiveJournal, Blogger, WordPress or Delicious blog, OPML support, and more.

Type: Freeware

Filesize: 2.18MB

Language: English

Platform: Win95, Win98, WinME, WinXP, WinNT 3.x, WinNT 4.x, Windows2000, Windows2003

Requirements: Pentium 100, 16 mb RAM

Keywords: read rss, rss reader, rss aggregator, news reader, news aggregator, reader, aggregator, rdf, atom, rss, news client, feed reader, feedreader, greatnews, sharpreader, rssowl, rss owl, free

Download Now

Screenshot:
YeahReader screenshot